NexDentProsthetics

NexDent Prosthetics  /  Warranty

Warranty

Every restoration carries a written warranty

Not a slogan on a brochure. A card in the box with the case, and a period you can quote to your patient.

The periods

The warranty is tiered by what the restoration is made of. We publish the periods because a dentist should be able to tell a patient how long the work is backed for, without ringing the lab to ask.

  • DMLS crowns and bridges10 years
  • Zirconia crowns and bridges15 years
  • Infinity-ZirLifetime

The three tiers, to scale

  • DMLS crowns and bridges 10 years
  • Zirconia crowns and bridges 15 years
  • Infinity-Zir Lifetime
Every tier goes out with the same written card, only the period changes. The card covers physical damage to the restoration and is the document that governs the cover, so it belongs in the patient record rather than the bin.

How it works

  • Every case leaves the lab with a warranty card in the box.
  • The card covers physical damage to the restoration.
  • The clinic claims by showing us the card.
  • The card is the governing document. Keep it with the patient record.

Why we put this in writing

A lab that will not name a period is asking you to trust a promise with no shape to it. Naming the period is how we make the promise checkable, and it is the same reason we publish the material each tier is cut from rather than saying "premium imported".

What the tiers are made of

  • Infinity-Zir is milled from Cercon zirconia made by Dentsply Sirona in Germany.
  • Standard zirconia is milled monolithic or cutback and layered in Ivoclar ceramic.

Question about a specific case?

Message the lab directly and someone answers.

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